Policies

 

TERMS & CONDITIONS

Services provided will be in accordance to the defined scope of work requirements. Works provided and pricing is subject to variation should the extent of requested services change.

– The estimate is valid for a period of 30 days from date of delivery.

– Services will commence on client’s approval of quote or agreed date.

– Fees charged are for services as described in the quote only unless instructed or agreed.

– Fees do not include project management of external contractors unless stated.

– Fees do not include manufacture, installation, media bookings, printing or production of work unless stated.

– Payment terms are 14 days on receipt of the invoice unless otherwise stated on the invoice. Late payments may incur a 20% late payment fee.

– Up front payment or a scheduled of payments may be requested: 50% Deposit on acceptance of quote, 50% upon materials approved/delivered.

– Working files can be provided on request following full payment completion.

– By requesting works and accepting a quote you are agreeing to the above terms and conditions, and following policies.

 

COPYRIGHT POLICY

All design and production material prepared by Harby Studios is protected under international intellectual property laws governing copyright and cannot be photocopied, scanned or reproduced in any other media, or stored on any electronic device without prior consent of Harby Studios. Breach of this copyright will result in legal action.

 

PRIVACY POLICY

This is the Privacy Policy of Harby Studios (ABN 23 886 118 647) (“we”, “us” and when relating to us, “our”).

We are committed to protecting the privacy of our contacts, customers, suppliers and employees (“you” and when relating to you, “your”) and complying with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) (Privacy Act)​

In this policy we describe how we manage your personal information.

1. The kinds of personal information we collect

The kinds of personal information that we collect include:

(a) contact details such as name, role or position, address, email address, and telephone contact details;
(b) information about your marketing interests and requirements and the marketing services that you may wish to purchase;
(c) information regarding our communications with you and your attendance at seminars and promotional events held by us;
(d) if you are an employee or prospective employee, information about your qualifications, skills and work experience;
(e) if you are a supplier or prospective supplier, information about your business skills, services, products and prices;
(f) Information and data related to statistical information regarding access, views, and use of our website and promotional emails.

2. How we collect personal information

2.1 We collect personal information by various means including when:

(a) you contact us with a question or inquiry;
(b) you subscribe to our newsletter;
(c) you attend a seminar or event where we are hosting or presenting;
(d) you visit our website.

2.2 Where practicable we collect personal information about you directly from you. However, we may have collected information about you from a third party such as a client, a third party information provider or a person responding to our questions or inquiries.

2.3 If you are a client and do not provide us with name and address information we cannot provide services to  you.

2.4 If you do not provide us with accurate personal information we may not be able to carry out our instructions or achieve the purpose for which the information has been sought.

3. The purposes for which we collect, hold, use and disclose personal information

3.1 We collect, hold, use and personal information in order to:

(a) respond to your enquiries;
(b) provide information and services;
(c) employ competent and diligent personnel;
(d) monitor or improve the use of and satisfaction with our services; and
(e) let you know about developments, our expertise and services that may be of interest to you.

3.2 We disclose personal information:

(a) in order to carry out the instructions of our clients; and
(b) subject to our confidentiality obligations, when using services in support of our business.

4. The parties to whom your personal information is disclosed

4.1 Subject to our confidentiality obligations, we may share some relevant personal information with:

(a) our digital, internet, email and mobile application marketing team for the purposes of providing you our newsletter, invitations, media statements, updates and other online services; and
(b) third party service providers who assist us with archival, auditing, accounting, legal, business consulting, website or technology services.

5. Disclosure of information outside the jurisdiction of collection

Some of the third parties described above including our service providers and related bodies corporate may be in the United States and Canada and other countries, in respect of providers of technological services to us

6. Opting out of marketing communications

6.1 We may, from time to time, send you newsletters, invitations, updates, and other digital communications about our services.

6.2 You can opt out of receiving further such communications by notifying us via return email, specifying “opt out” in the subject line, using our contact details or by clicking the “unsubscribe” option at the bottom of any marketing email or other digital communication received from us.

7. Security

7.1 We take all reasonable physical, technical and administrative safeguards to protect your personal information from misuse, interference, loss, and unauthorised access, modification and disclosure. For example, we maintain our files in secure offices and limit access to personal information to individuals with a need to know.

8. Access, corrections or updating personal information

8.1 You can contact us to access, correct or update your personal information. Unless we are subject to confidentiality obligation or some other restriction on giving access to the information and we are permitted to refuse you access under the Privacy Act, we will endeavour to make your information available to you within 30 days.

8.2 Examples of circumstances where we may refuse to give you access to your personal information include where:

(a) giving access would be unlawful;
(c) giving access would have an unreasonable impact on the privacy of others;

8.3 If you request to correct your personal information, we will correct, or, if we consider more appropriate, note your request for amendment of the information on your record.

8.4 These actions can usually be taken by contacting us using the contact information on the “Contact Us” section below.

9. Notification of Changes

If we decide to change our Privacy Policy, we will post a copy of the revised policy on our website or you can request a copy be sent to you.

 

 

CONTACT US

If a breach of any of these policies occur or you would like to contact us, please notify us in writing at:

Harby Studios
Attention: Rhianna Harby
PO Box 282, Leederville WA 6903

We will endeavour to respond to any notification within 14 days.

Your most unhappy customers are your greatest source of learning. - Bill Gates”

220 Carr Place, Leederville WA 6007
PO Box 282, Leederville WA 6903
P (08) 9227 1149

Our office is located at Leeder House & Co:
Private Offices & Coworking Studios

Call us today or send us a message: